Terms

Terms of use

Effective 12 November 2026

These terms are the rules for using lingwell.ca and the Lingwell app. "Lingwell", "we" and "us" mean the team that runs them. By using the site or the app, you agree to these terms. If you don't agree, please don't use them.

Who can use Lingwell

Lingwell is not for anyone under 13. It is made for adults learning French. If you are 13 to 17, use it only with a parent's or guardian's permission. In Quebec, anyone under 14 also needs a parent's consent for their personal information, so ask a parent before you sign up.

Your account

• An account is optional. You sign in with a code sent to your email, so keep that inbox safe.
• You are responsible for what happens in your account.
• Tell us at [email protected] if you think someone else is using it.
• You can stop using Lingwell at any time, and you can ask us to delete your account.

Exam information is not immigration advice

Our guides, score charts and score calculators explain French exams such as TEF Canada and TCF Canada. They are general information, not immigration or legal advice. The rules and score tables belong to the official bodies and can change. Before you rely on a score, a level or a date, check canada.ca and the exam body's own pages, or ask a licensed immigration consultant or lawyer.

Lingwell is not affiliated with Immigration, Refugees and Citizenship Canada (IRCC), CCI Paris Ile-de-France or France Éducation international. Lingwell does not promise any exam score, language level or immigration result.

AI and automatic features

Parts of Lingwell work automatically. The app marks your answers by itself, accepts near misses in typed answers, and uses your phone's speech recognition to check what you said. The recorded voices were made with AI voice tools, and some lesson content may be prepared with the help of AI tools. Automatic marking and AI-made content can be wrong. Treat them as practice help, not as an official score. If something looks wrong, use Report in the app or write to [email protected].

Using Lingwell fairly

Please don't:

• break the law, or use Lingwell to harm or harass anyone;
• try to get into accounts or systems that aren't yours, or disrupt the service;
• copy, scrape or resell our lessons, audio or guides in bulk, or use them to build a competing product;
• take apart or copy the app's code, except where the law lets you.

We may suspend or close an account that breaks these rules.

What belongs to whom

The Lingwell name, logo, Filou the fox, the app, the lessons, the audio and the guides belong to Lingwell or the people who licensed them to us. You may use them for your own learning. Anything you type or say in the app stays yours; you let us use it to run and improve Lingwell, as our privacy policy explains.

Other services

The app is delivered through Apple (TestFlight today, the App Store later), and Apple's own terms apply to that. Our pages link to other sites, such as canada.ca and the exam bodies. We don't control those sites and aren't responsible for them.

Changes to Lingwell

Lingwell is new and changes often. We may add, change, pause or remove features, and parts of the app may be in testing. We will try to give notice before we remove something you rely on.

Our responsibility

We work to keep Lingwell accurate and available, but we provide the site and the app "as is". As far as the law allows, we don't promise that they will always be available, error-free or right for your purpose, and we are not liable for indirect or consequential losses, such as a missed deadline, a lower exam score or an immigration decision. As far as the law allows, our total liability to you for any claim is limited to the greater of what you paid us in the 12 months before the claim and 100 Canadian dollars.

Nothing in these terms takes away rights you have under consumer protection laws that can't be waived, including the laws of the province where you live.

Governing law

These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. Disputes go to the courts of Ontario, unless the consumer protection law of your province gives you the right to go to your local courts.

Changes to these terms

We may update these terms. When we do, we post the new version on this page and change the effective date at the top. If a change is important, we will also tell you by email or in the app where we can, before it takes effect. If you keep using Lingwell after a change takes effect, the new terms apply.

Contact

Questions about these terms: [email protected].