Support

Stuck? We'll sort it out

Write to [email protected] and a person reads every message, in English or French.

My sign-in code didn't arrive

The code comes from Lingwell within a minute. Check your spam or promotions folder, make sure the address is spelled right, then ask for a new code. Only the newest code works. Still nothing? Write to us from that address.

Delete my account

In the app, open You (the You tab, or the profile icon at the top when the Exam tab shows), then tap Delete account and confirm. Your account and your progress are deleted for good. Download my data, on the same screen, sends you a copy first. You can also write to us from the email you signed in with, and we delete it for you.

A lesson has a mistake

Tell us the French word or sentence and what looks wrong. We check every report and fix the lesson for every learner.

Who Lingwell is for

Lingwell is not for anyone under 13. If you are 13 to 17, use it with a parent's or guardian's permission. See the terms of use and the privacy policy.